Uber is one of the leading transportation options across the world, operating in over 633 cities. With over 1 billion trips up to date, the Uber app is the tenth most downloaded app. However, just like any other booming service, Uber is faced with a few weaknesses or loopholes that hackers use to con or deceive people.
Uber rider scams
Fake uber app
These fake uber apps target Android users who use Android Fakeapp malware. Once you download, the bogus application launches a login screen that looks similar to the legitimate Uber version. Once the user enters their ID’s and passwords and clicks on next, the malware launches the real Uber app causing no cause for alarm.
Now the criminals have your information and can continuously send scam code texts as they have access to your account.
Uber code text scam
The uber code text scam works when you receive a text assumed to be from uber. This Uber scam text has a four-digit uber code advising you to reply with the word Stop to the phone number given.
At best, once you send a message with Stop, you demonstrate that your line is active and so they may increase their chances of texting you even more. At worst, this may be a way of robbing your money as you may be replying to a premium rate number. With a premium rate, you will be charged a lot for it. This is a more natural way for scammers to make money out of you.
Canceling your Uber ride
Mostly, this Uber scam happens around places where one has to wait on a short term parking area with their app on.
Assuming you are in an airport and you decide to call a ride, the car may seem just two minutes way; however, it does not move. A few minutes later it is still there, and you decide to call enquire of the whereabouts, the call goes unanswered.
Shortly, a scam Uber text is sent on your phone by the supposed driver informing you that he will be arriving shortly. However, no car shows up, and you decide to cancel the trip.
In this case, you get charged $5 fee for cancellation only to realize that this is a trend by scammers.
Uber new sign in
In this kind of scam, you receive emails where it reads, “New device sign in. Your Uber account was used to sign-in on the following device. Please review the details below to confirm it was you.”
They pretend to notify you that an unusual login or activity has taken place in your account even when you know you have not used the account from another device. After you sign in using the given link, you offer the criminals your password on a fake sign-in page.
Unrequested uber upgrade
When sometimes you may want to go out with your friends, you may call for a ride. The trip may be comfy and safe, but on the next day, you may get a notification from Uber that claims that due to the number of people in your ride; your ride was upgraded to an Uber XL. This means that your fare almost doubles.
How to avoid such scams
It is tough but not impossible. Some of these texts are sent randomly conducted by scammers who can easily find your contact online, particularly if you have signed up for services that have been affected by data breaches.
The best thing you can do is first to look up the number that you have received an Uber scam text from before texting back. Confirm if it is a legitimate number or email from uber. If it is legitimate, you will almost certainly be able to identify it using the app or by contacting customer support.
If you notice something weird happening with your ride, take pictures to help you if you are about to be scammed by an uber driver. Make sure you are using the official website or link from the company before inputting your details.
While scammers have come up with new ways of robbing people, we must always be alert and take necessary precautions to avoid these scams. It is essential to know the contacts and how companies respond to their clients as this will allow you to ignore the uncommonly used communication channels when it comes to that organization.