When it comes to delivering Uber eats, a high rating can strike a difference between getting a constant high pay and being kicked out of the Uber app entirely. Therefore, maintaining such a high rating sounds like a daunting task, but it is essential. Uber Eats for all partners, whether on a bicycle, car, or motorbike, uses a rider rating system to measure their ongoing performance.
🚴♂️ Top 5 Tips for Uber Eats cyclers
Here are some tips to help you maintain a high rating as an Uber eats bicycle driver.
Know the streets
It is essential to stick to one area that you are familiar with and focus on building many more positive reviews. If you do deliveries in a place that you know all the directions, you are going to get more delivery requests in that specific area. You will be able to maneuver through the streets within short times compared to a street with which you are unfamiliar.
A good rule of a higher rating is timely at all times. If you explore the streets, you will learn the directions like the back of your hand and know when to ignore google’s directions. Thus, you will be in much control of your timing. Lateness is a leading factor that clients remember when they are about to select a star rating. However, it is understandable that, at times, being late, it is out of your control, and there is nothing much you could have done.
You can opt to call or text your client on your way to make the delivery. This communication will give your customer base of the mind. In the same way, if you know that the restaurant is taking longer than expected or is stuck in traffic, just talking to the client can make a huge difference in what they perceive. From the customer’s view, it is always better to receive bad news than to get no news. Again, it is always considered as a sign of respect to communicating instead of ignoring the situation.
Use the right bicycle or your deliveries
Choosing the right Uber eats a bicycle to deliver food is essential to getting your destination efficiently and with no trouble, thus avoiding poor ratings due to lateness. In particular, if you specialize in delivering within the urban city areas, using an electric bike is your best fit. They are fast, cost nothing to run, and they can be parked easily. For suburban areas on the outskirts of urban centers, you can consider a bike that you can have full leg extension when pedaling and touch your ground. This will allow you to pedal for long distance within a short time.
It is essential to use an insulated bag to promote food safety and proper food handling. Bicycle uber deliveries may benefit from a more specialized bag to safeguard food from movement and weather conditions. However, people partnering with uber eats are not required to use insulated delivery bags.
Restaurant delivery preferences
It is essential to adhere to all guidelines, including those of hotels, to maintain a constant workflow. Some restaurants may outline specific delivery preferences for food safety. You should comply with their guidelines or be flexible to accommodate client dietary restrictions. For instance, if a restaurant requires you to separate non-halal from halal foods, you must comply.
🚴♀️ Bike Safety Tips for Uber bicycle drivers
Using a bike-friendly navigation area
Road experts recommend that it is best to ride within the local law’s designated areas for your safety and pedestrians’ safety.
Wearing a helmet is recommended for uber eats bicycle London riders as they help protect you when worn according to the manufacturer’s instructions (low on your forehead and snug under your chin).
Rating gives the company a sense of how you interact with the clients. They are taken seriously, so it is essential to maintaining quality service delivery while dealing with clients. If the ratings fall below a specific number or around 80% stars, it can lead to a lack of work.